We want you to be delighted with your purchase from Foreign Affairs. Our goal is to make you happy and we offer a full satisfaction guarantee. If you are in any way not satisfied with your purchase form Foreign Affairs we will do everything in our power to make it right.
RETURNS & CANCELLATIONS
Returns are accepted within 14 days of receipt of your order.
Please inspect your shipment as soon as it arrives. Notify us of any discrepancies or breakage. No return will be accepted without prior written notice. Return merchandise must be shipped pre-paid.
Returns will be inspected when returned to our Fulfillment Center. If products are in good order we will issue a credit for the product order. Shipping charges are not refundable.
If products were damaged during shipment you will need to contact the carrier to reclaim damages.
We accept cancellations as outlined below. All cancellations must be received in writing/email.
In-stock order cancellations will be accepted before the products are packed and ready to ship. A re-stocking charge is applied to order cancellations after product has been packed and is ready to ship.
New product order (Pre-order) cancellations will be accepted before production of the product has started. Once production is under way a 50% total order cancellation fee applies.
We reserve the right to cancel any orders.